Shipping costs

Vela Days offers free shipping on all Australia orders online. We offer heavily discounted international shipping options based on location to ensure your parcels arrive as quick as possible and as safely as possible.

Prices & Payment

All prices are in AUD unless stated otherwise on the website. All payments must be completed in full through one of our payment gateways before an order is complete.

Returns

If for any reason you would like to return your purchase we will give you a 30 day money-back guarantee from the time you receive the goods. You can see our full returns policy here

Please email us at info@veladays.com within that time if you are not satisfied with your purchase so that we can resolve any issues.


All returns must be sent back to our warehouse via a pre-paid return label we will provide. You assume any risk of lost, theft or damaged goods during transit. Vela Days will not be responsible for parcels lost or damaged in transit.

You can return any product as long as its:
a) unused, unopened and in a saleable condition. And;
b) in the original packaging, which must be in the original condition, including sealed boxes.

We will not refund any Delivery Fees that you have paid at purchase to have the product shipped to you, or the cost of any packaging you provide to send the items back to us.

To organise a return, please shoot an email to our customer service team at info@veladays.com.